Returns & Exchanges

At Moots, we stand behind the quality of our sports gear and offer a 30-day window for returns or exchanges on all unused items. We want to ensure you have the right equipment to perform at your peak, so we have made our return process as seamless as possible.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Print Your Label

Once approved, download and print the prepaid shipping label provided via email to ensure tracked and secure transit back to our warehouse.

3

Package Your Gear

Place the items in their original packaging, ensuring all tags are attached and the gear is in its original, unworn condition.

4

Drop Off and Refund

Drop your package at any authorized carrier location; your refund or exchange will be processed within 5-7 business days of receipt.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing